Orders are sent via Fedex standard ground or Fedex 2-day shipping unless otherwise specified during the checkout process. Orders received Monday-Friday for in-stock merchandise will ship in 1-2 business days, after credit card verification. When your order is shipped, you will receive a shipping status email that includes a tracking number. Currently, we do not ship to P.O. Boxes or APO/FPO addresses. If you need to request special delivery options, please Contact Us.
You can return eligible items within 30 days of delivery date. We reserve the right to deny a refund if returned merchandise does not meet our requirements. Full-price and sale items in original condition, with all tags attached, can be returned for a full refund within 30 days of the delivery date. Final-sale items cannot be returned at any time. Worn, altered or washed items cannot be returned. You are responsible for shipping the products back to us. We recommend using a trackable shipping method. Shipping and handling fees will not be refunded. R.J. Classics does not allow exchanges at this time. A new order will be required. In the event that we process an order incorrectly or you receive a damaged or defective item, we will gladly replace it or accept it for a full refund at our expense. We will provide a prepaid shipping label to expedite the return for orders shipped within the U.S. To receive your shipping label and arrange to replace your product, please contact customer service at 877-485-1333 between 9am and 4pm EST. Customers using a third-party shipping service are responsible for any duties, taxes and shipping costs that may occur. R.J. Classics is not liable for any damages from a third-party shipping service. If you would like to initiate a return, please Contact Us.
You’ll receive your refund in the original form of payment. Once we receive your return, we will process your refund within 14 days and send you an email confirmation. Your bank may require additional time to post this transaction to your account. Please allow 1 to 2 billing cycles from the day you return your merchandise for your account to be credited. If you need to request special delivery options, please Contact Us.